787bet Privacy Policy

1. Overview

Welcome to 787bet. We respect your privacy and are committed to ensuring the security of your personal information. This privacy policy explains how we collect, use, process, and protect your information when you use our website and services.

1.1 Applicability

This policy applies to the 787bet website, mobile applications, and all related services. By using our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please discontinue use of our services.

1.2 Data Controller

787bet is the controller of your personal data. Our registration number: GLI-2026-787BET-001. Contact Data Protection Officer: privacy@787bet.ws

1.3 Key Policy

Core pillars of 787bet's data protection policy:

• Transparency: We clearly state what information we collect and why
• Limited Collection: We collect only necessary information
• Security: Data encryption and secure storage
• User Control: Full control over your data
• No Sale: We never sell your data to third parties

2. Information Collection

2.1 Information You Provide

When you register with 787bet or use our services, you directly provide us with the following information:

2.1.1 Account Registration Information

• Full name (first name and surname)
• Date of Birth (for age verification)
• Email Address
• Mobile Number
• Postal address (street, city, postcode, country)
• Username & Password
• Preferred Currency

2.1.2 Verification Documents (KYC)

• Government Photo ID (NID, Passport, Driving License)
• Proof of address (utility bill, bank statement)
• Payment card or e-wallet screenshot
• Selfie photo (for ID verification)

2.1.3 Financial Information

• Payment Method Details (Bank Account, Mobile Banking Number)
• Transaction History
• Deposit and withdrawal records

2.2 Automatically Collected Information

When you use our site, we automatically collect the following information:

2.2.1 Technical Information

• IP address and geographic location
• Device type (mobile, tablet, desktop)
• Operating system and browser version
• Screen Resolution & Device ID
• Cookies & Session Data

2.2.2 Usage Data

• Login and logout times
• Page visits and click patterns
• Betting History & Game Activity
• Referral Source (Where you came to our site from)
• Search Query

Type of Information	Purpose of Collection	Legal Basis
Personal Identity	Account Creation & Verification	Contractual Requirements
Financial Data	Payment Processing, AML Compliance	Legal obligations
Usage and behavior	Service improvement, fraud prevention	Legitimate Interest
Marketing Preferences	Promotional communications	Consent

3. Use of Information

3.1 Primary Purposes

787bet uses your personal information for the following purposes:

3.1.1 Account Management

• Creating and maintaining your account
• Identity Verification (KYC Process)
• Verifying Age & Address
• Ensuring account security
• Password Reset & Account Recovery

3.1.2 Service Delivery

• Operate betting and gaming services
• Process deposits and withdrawals
• Provide bonuses and promotions
• Winnings Distribution
• Customer Support Provision

3.1.3 Legal Compliance

• Anti-Money Laundering (AML)
• Fraud detection and prevention
• Enforce responsible gaming policies
• Meeting Regulatory Requirements
• Handling Legal Disputes

3.2 Secondary Purposes

3.2.1 Service Improvement

• Website & App Performance Analysis
• User Experience Optimization
• New Feature Development
• Bug fixes and technical issue resolution

3.2.2 Marketing communications (subject to your consent)

• Sending Promotional Offers & Bonuses
• Information About New Games & Features
• Special Event & Tournament Notifications
• Personalized Recommendations

3.3 Data Analytics

We analyze your data for the following purposes:

• Pattern Detection: Detecting fraud, money laundering, or bonus abuse
• Risk Assessment: Identifying problem gaming behavior
• Performance Metrics: Measuring service quality and speed
• Business insights: Understanding Popular Games & Trends

4. Information Sharing & Disclosure

4.1 When We Share Information

787bet shares your personal information only under strictly controlled circumstances:

4.1.1 Service Providers

We work with third-party service providers who perform services on our behalf:

• Payment Processors: bKash, Nagad, Rocket, Bank & Crypto Gateways
• KYC Verification: Identity verification services
• Cloud Storage: Data Hosting & Backup
• Customer Support: Live Chat & Ticketing System
• Analytics Tools: Web Analytics Services

These providers access data only for specific purposes and operate under strict confidentiality agreements.

4.1.2 Legal Requirements

We may disclose information if legally required:

• To comply with court orders or subpoenas
• Upon lawful request from law enforcement agencies
• Regulatory Authority Reporting Requirements
• In matters of national security or public health

4.1.3 Business Transfers

If 787bet undergoes a merger, acquisition, or sale, your data may be part of the transferred assets. We will notify you in advance in such cases.

4.2 Third parties we do not share with

787bet Never Does not sell, rent, or share your data with the following parties:

• Advertising Networks (without your consent)
• Data Brokers
• Unauthorized Third Parties
• Other Gaming Operators

4.3 International Data Transfers

Your data may be stored on servers outside Bangladesh. In such cases, we ensure:

• Data transferred only to GDPR-approved countries
• Use of Standard Contractual Clauses (SCC)
• High-level encryption in transit
• Maintaining Data Security Standards

5. Cookies & Tracking Technologies

5.1 What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and improve your experience.

5.2 Cookies We Use

5.2.1 Essential Cookies (Always Active)

• Maintain login sessions
• Saving shopping cart or betslip
• Enabling Security Features
• Ensuring Website Functionality

5.2.2 Performance Cookies

• Measuring Page Load Time
• Track user interactions
• Identifying Popular Pages
• Error report collection

5.2.3 Functional Cookies

• Remembering language preferences
• Save currency settings
• UI Customization
• Video Player Settings

5.2.4 Marketing cookies (require your consent)

• Displaying Targeted Ads
• Measure campaign performance
• Retargeting Track
• Social Media Sharing

Cookie Name	Purpose	Duration	Type
_session_id	Maintain login sessions	Until Session Ends	Essential
_lang_pref	Save language preference	1 year	Functional
_ga	Google Analytics Tracking	2 years	Performance
_fbp	Facebook Pixel	3 Months	Marketing

5.3 Managing Cookies

You can control cookies using our cookie settings tool or by changing your browser settings. Keep in mind that blocking essential cookies may prevent some features from working.

6. Data Security & Protection

6.1 Our Security Measures

787bet uses industry-leading technology and practices to keep your personal data secure:

6.1.1 Technical Security

• 256-bit SSL/TLS encryption: All Data Transmission Encrypted
• Data encryption: Database encryption at rest
• Firewall Protection: Preventing Unauthorized Access
• DDoS Protection: Server Attack Protection
• Secure Socket Layer: Payment transaction security

6.1.2 Access Controls

• Two-factor authentication (2FA)
• Role-Based Access Control (RBAC)
• Employee Access Logging & Monitoring
• Regular password change policy

6.1.3 Regular Audits

• Quarterly Security Audits
• Penetration Testing
• Vulnerability Scanning
• Third-Party Security Certification

6.2 Data Breach Response

In the event of a data breach, 787bet will:

• Will notify regulatory authorities within 72 hours
• Will immediately notify affected users
• Will explain the nature and scope of the breach
• Will recommend protective measures
• Will take immediate action to prevent recurrence

6.3 Your Responsibilities

Data security is a shared responsibility. You also play a part:

• Use strong and unique passwords
• Do not share your password with anyone
• Enable 2FA
• Be cautious of phishing emails
• Avoid logging in on public Wi-Fi
• Report suspicious activity immediately

7. Your Privacy Rights

7.1 Rights Under GDPR

GDPR gives you powerful control over your personal data:

7.1.1 Right of access

You have the right to know what data we hold about you. You can request a copy containing:

• Categories of Personal Data Collected
• Data Collection Source
• Processing Purposes
• With Whom Data Has Been Shared
• Data Retention Period

7.1.2 Right to Rectification

If your data is incorrect or incomplete, you can request updates or corrections. We'll process within 15 days.

7.1.3 Right to Erasure

You may request deletion of your data in certain circumstances:

• Data is no longer necessary
• You have withdrawn consent
• Processed unlawfully
• Must be deleted to meet legal obligations

Note: Some data must be retained for legal reasons (e.g., financial records for 5 years).

7.1.4 Right to Restriction

You can ask us to restrict processing of your data when:

• You are challenging the accuracy of the data
• Processing is unlawful but you do not wish deletion
• We no longer need the data but you require it for legal claims

7.1.5 Right to Data Portability

You can download your data in a structured, commonly used format (CSV, JSON, PDF) and transfer it to another service provider.

7.1.6 Right to Object

You may object to:

• Processing Based on Legitimate Interest
• Using Data for Direct Marketing Purposes
• Processing for scientific or historical research
• Automated decision-making and profiling

7.1.7 Right Against Automated Decisions

You have the right not to be subject to decisions based solely on automated processing that have significant effects on you.

7.2 How to Exercise Your Rights

To exercise your rights, you can:

• Manage directly from your account settings
• Send an email to privacy@787bet.ws
• Submit a request via Live Chat support
• Send written request to our registered address

Response Time: We will respond within 1 month of receiving your request. In complex cases this may extend by another 2 months, in which case we will notify you.

7.3 Filing a Complaint

If you believe we have handled your data improperly, you may:

• First, contact us directly at: privacy@787bet.ws
• File a complaint with your country's data protection authority
• Seek Legal Advice

8. Data Retention Policy

8.1 How Long We Keep Data

787bet retains your data only as long as necessary:

8.1.1 Active account data

• Personal Information: While account is active + 5 years
• Transaction Records: 7 years (financial regulatory requirements)
• KYC Documents: 5 Years After Account Closure
• Game History: 5 years
• Contact Log: 3 years

8.1.2 Inactive Accounts

• 12 months of inactivity: warning email sent
• 18 Months Inactive: Account Archived
• 24 months of inactivity: data deleted unless legally required

8.1.3 Closed Accounts

When you close your account:

• Marketing data is deleted immediately
• Personal information anonymized after 30 days
• Financial records are kept for the legal retention period (5-7 years)
• Fraud prevention data retained as necessary

Data type	Retention Period	Legal Basis
Identity documents	5 years	AML Regulation
Payment Records	7 Years	Tax Law
Betting History	5 years	Gaming License
Marketing Consent	Until Withdrawal	Consent
Fraud Log	6 years	Security Requirements

8.2 Data Deletion Process

Upon expiration, we take the following steps:

• Soft Delete: Data removed from production systems
• Anonymization: Removing personal identifiers
• Archiving: Moved to secure offline storage
• Hard Delete: Deleted completely and irretrievably

8.3 Backup Data

Data in backup systems is automatically overwritten in the next scheduled backup cycle (maximum 90 days).

9. Child Protection Policy

9.1 Age Restrictions

787bet is for users 18+ only. We do not knowingly collect personal information from anyone under 18.

9.2 Age Verification Process

• Date of birth required at registration
• Government ID Verification (KYC)
• Automated age verification system
• Third-party age verification services
• Manual review in suspicious cases

9.3 Parent Notification

If you are a parent and believe your child is using our service, contact us immediately:

• Email: underage@787bet.ws
• Subject Line: "Underage Account Report"
• Required information: Account username, child's name, proof of date of birth

We will begin investigation within 24 hours and close the account and delete data if confirmed.

9.4 Responsible Gaming Education

We encourage parents to:

• To monitor children's online activities
• To use parental control software
• To discuss gambling and betting risks
• To block gambling sites on your device

10. Policy Changes & Updates

10.1 Update Process

787bet may update this Privacy Policy from time to time for the following reasons:

• Legal or Regulatory Changes
• Adding new services or features
• Technology or Data Practice Updates
• Clarifications based on user feedback
• Changes to third-party service providers

10.2 How You Will Be Notified

For significant changes, we will:

• Will notify directly via email
• We will display a prominent notification banner on the website
• Will display pop-up notification after login
• We will notify you at least 30 days in advance

10.2.1 Minor Changes

For typos, grammatical corrections, or minor clarifications, we will only update the "Last Updated" date at the top of this page.

10.2.2 Significant changes

For changes that affect your rights or data use, we will:

• Providing at least 30 days' notice
• We'll email you a summary of changes
• Comparison of Old & New Policies
• We will seek new consent when necessary

10.3 Your Choices

If you don't agree with the updated policy:

• You can close your account
• You may request deletion of your data
• You can opt out of specific data processing

Continued use of the service after policy changes means you accept the updated terms.

10.4 Previous Versions

We archive previous versions of this policy. You can request any older version by contacting privacy-archive@787bet.ws.

11. Contact Information

11.1 Data Protection Officer

For any privacy-related questions, concerns or requests, contact us:

• Email: privacy@787bet.ws
• General Support: support@787bet.ws
• Phone: +880-1XXX-XXXXXX (Mon-Fri, 10:00-18:00 BDT)
• Live Chat: Available 24/7

11.2 Postal Contact

Send written request to:

787bet Data Protection Officer
[Registered Address]
Dhaka, Bangladesh

11.3 Response Time

• General Queries: 24-48 hours
• Data Access Request: 15 business days
• Urgent Security Issue: Immediate
• Complex investigations: up to 30 days